- Check software version
- Check firmware version
- Check ROM & RAM
As with all Windows devices, they are prone to programs still running in memory even after exiting and programs hanging. You need to do a soft reset.
- Perform Soft/Normal Reset - clears all active program memory and shuts down all active programs
- If the phone doesn't hung, press the Power button to turn off and on phone
- If the phone hangs, re-attach the battery and press the Power button to turn on phone
- Perform Hard/Full Reset - restores to its default settings, any programs installed, data entered and settings will be lost
- Press the POWER button to turn off phone
- Press and hold both buttons (Send + Volume down) and at the same time, press the Power button.
- Hold all buttons until the blue LED light comes on & off.
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